The life blood pulsing through a great mortgage company is the writing of new loans. Hiring new loan officers, underwriters, account managers is the backbone of growth and increased competitiveness within the ever more automated marketplace.

When you think about any high performing brokerage the backbone is incredible underwriters and brokers making sure loans are going to be saleable and serviceable. The ability to respond quickly, accurately and consistently is critical

Brokerages are only as good as their talented employees, the higher the level of knowledge and the better the training programs the easier it is to scale and continuously increase performance

All the top performers in your company hold themselves accountable or have someone incredibly good at holding them accountable. The secret to success for any brokerage is accountability practices

The first contact anyone joining your team has is the onboarding department. It sets the tone for culture, inclusion and sets expectations, making sure it is seamless and effortless are the hallmarks of great brokerages that are ready to scale and improve performance.

You can bring in all the latest and greatest tech but if people don't know how to use it, adoption is low and tech problems arise and aren't handled quickly and efficiently performance will not improve and you wont get returns commensurate with the investment